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Looking for help? Our friendly customer support team is here to assist you.
Have a question? We have the answers.
Here are some common questions that customers frequently ask. If you can’t find the answer you’re looking for, feel free to contact our customer support team.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal. You can select your preferred payment option during the checkout process.
How long does shipping take?
Shipping times may vary depending on the product and your location. Generally, our standard shipping takes 3-7 business days. You can choose expedited shipping for faster delivery.
What are the postal costs?
At the moment we only ship to the UK. Any orders below £30 will have a flat rate postage & packing cost of £3.95 added. Any orders £30 or above will be shipped for free.
What will my products be delivered in?
Probably repurposed packaging! We get a lot of cardboard and all sorts of fillings that we set aside to re-use, even bubble-wrap. We’ve noticed that some of the bubble-wrap is now re-cyclable, but even if it isn’t, let’s re-use all we can. Let’s see if we can make all packaging multi, multi, multi use to save trees and keep waste going to landfill as long as possible. So, please store the packaging we send to you and re-use it in turn when needed.